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• Date Posted: Jun 28, 2010

Dining Services Manager – 9910BR
New Haven, CT

Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include three major museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, Medicine, and Music.

General Purpose:
Reporting to the Director of Residential Operations in Yale Dining, this position directs the preparation, production and service of meals for a residential dining hall.

Position Description:
•     Direct the preparation, production and service of meals (as described on predetermined menus) utilizing a standardized recipe file and established departmental policies and procedures. Responsible for achieving the established departmental standards of service while operating within departmental financial parameters.
•     Develop and monitor the operating budget and provide weekly updates. Process weekly payrolls and maintain necessary documentation.
•     Supervise and coordinate the activities of the dining hall staff, consisting of cooks, pantry workers, general service assistants, desk attendants, student workers, and in some locations, an Assistant Manager and/or Manager-in-Training (staff size ranges from approximately 20 to 50).
•     Provide ongoing coaching, training, guidance and direction to staff members. Maintain positive employee relations and resolve issues in a timely and proactive manner. Responsible for performance management of staff; participate in and respond to grievances.
•     Forecast meal counts and determine production quantities for menu items. Prepare orders for food, cleaning supplies, paper products, small utensils, and other products as required. Establish par stock levels for food supplies.
•     Supervise receiving and storage activities. Responsible for quality and quantity check on all food and supplies. Responsible for sanitation and security of all storage facilities. Maintain inventory records as instructed.
•     Direct the processing and preparation of food for catered events. Coordinate arrangements with catering personnel to service the event and supervise the service of the event. Determine costs, compile and submit billing information.
•     Serve on menu committees. Evaluate acceptance of menus, define production problems, and suggest improvements to Nutrition Service. Participate on other committees as necessary.
•     Responsible for maintaining excellent customer relations with masters, faculty, staff and students.
•     Responsible for unit sanitation and adherence to proper food handling procedures.
•     Responsible for customer admittance procedures and records including cash control.
•     May be reassigned during recess periods to supervise dining hall or other University employees in Alternate Work Programs.
•     Complete the required weekly and monthly operating reports for the purpose of monitoring the dining halls' financial performance and adherence to budget.
•     Perform other duties as assigned, and may be assigned to other areas in residential, retail or catering.

Qualifications:
•     Bachelor’s Degree in Hotel/Restaurant Administration or a related field and two years of previous food production experience; or an equivalent combination of education and experience.
•     Prior supervisory experience; experience coaching, mentoring and training staff.
•     Experience with executing special events.
•     Preferred: Bachelor's Degree in Hotel and Restaurant Administration; previous experience working in a union environment highly desirable. Accounting and purchasing skills.

Application: For more information and immediate consideration, please apply online at www.Yale.edu/jobs - the STARS req ID for this position is 9910BR. Please be sure to reference source code IDIVW when applying for this position.

We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.

Yale University is an affirmative action/equal opportunity employer. Yale values diversity in its faculty, staff, and students and strongly encourages applications from women and members of underrepresented minority groups.



Contact Information

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Company: Yale University

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