ASSISTANT SPA DIRECTOR

Description


JOB DESCRIPTION SUMMARY: To assist the spa director in driving and leading the operational and financial direction of the spa while ensuring the highest quality of guest services.


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KEY AREAS OF RESPONSIBILITY


? To share responsibility for the overall management and performance of the Spa daily operation.


? Passionate, positive and focused with strong communication skills.


? Excellent in managing guest service and handling guest relations.


? Exceptional skills in running a large SPA Operation Team in a seasonal environment (Esthetics, Massage, Beauty Salon, Lockers, pools, and fitness)


? Experience in achieving retail and revenue goals.


? Ability to perform general administrative tasks, maintain procedures for purchasing and inventory.


? Experience in managing business to budgets, Payroll, Scheduling and maintaining an internal calendar as well as product inventory and ordering.


? Extensive computer knowledge and computer applications.


? Ability to take initiative, ownership and prioritize tasks.


? Exhibit a professional and polite appearance at all times.


? Ability to create supportive and nurturing environment which consistently delivers a spa experience that exceeds guest and staff expectations.


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SPECIAL SKILLS REQUIRED:


? Minimum 2 years’ experience as an Assistant or Spa Manager in a luxury spa setting.


? Proficient in receptions/ reservation systems & Knowledge of Spa Systems. SpaSoft knowledge is a plus


? Must be able to work a flexible schedule, including holidays & weekends.


? Excellent verbal and written communication skills required.


? Physical mobility to bend, lift, and stand for prolonged periods.


? Ability to focus attention on guests’ needs.


? Ability to prioritize, organize and make appropriate judgments.


? Ability to work well under pressure.


? Ability to maintain positive relations and work cohesively with co-workers as part of a team.


? Ability to build professional relationships with repeat guests by remembering their names, recognizing them, knowing their individual preferences.






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Assistant Spa Director Located At Co, Vail - Job Post By: The Peaks Resort & Spa






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