About Our Lady of the Lake University:

Our Lady of the Lake University is a small, Catholic, private university with a deep connection to the history and community of San Antonio. Founded in 1895 by the Congregation of Divine Providence, we have developed a reputation for our personal teaching style and expertise in Mexican American culture. We are also famous for our beautiful, lakeside campus, which mixes historic buildings with a contemporary library, residence halls and technology infrastructure.

Job Description:

The Library at Our Lady of the Lake University in San Antonio seeks Assistant/Associate Dean for Instruction and User Services beginning January 2, 2017.

Job Summary

Assistant/Associate Dean for Instruction and User Services will provide leadership and vision for the Sueltenfuss Library's information literacy program and user services. As a member of the management team, this position will participate in setting the library's strategic direction and pursue specific partnerships with other campus units to achieve the library's vision of an omnipresent, integrated, campus-wide knowledge resource for 21st century learning and scholarship.

This is a full time, 12-month management position reporting to the Dean of the University Library. The successful candidate will bring strong collaborative, communicative, and interpersonal abilities in order to provide strategic and operational leadership for the Library. Appointment at Assistant or Associate Professor rank, depending on qualifications; non-tenure track.

Essential Duties:

Participate as an academic administrator in the overall management of the Library and administer the Library in the absence of the Dean of the Library.

Lead the coordinated development of content & delivery of information literacy instruction and advocate for integration of library collections, services and programs into academic program learning outcomes; teach information literacy sessions as needed.

Supervise the day-to-day management of instruction, reference, circulation, reserves, interlibrary loan, and facility; provide reference service; maintain proficiency in use of ILS modules and IlLiad and associated reporting functionalities; develop and review policies and procedures.

Schedule, train, and evaluate 2 Full Time Equivalent library faculty, 2.5 Full Time Equivalent staff and 5.25 Full Time Equivalent student employees; encourage and foster librarian and staff professional development, collaborative skills and teamwork.

Plan, implement, and manage a collaborative program of library outreach and marketing.

Collect and analyze use statistics, assess library services and programs, prepare reports, and make recommendations for strategic planning and decision making; assist with gathering user experience data to collaborate on and contribute to the creation, development and implementation of new physical and digital projects and services.

Assist with planning and management of facilities changes and improvements.

Participate in planning, implementation, and management of the library's strategic plan; set well-articulated goals in congruence with the Libraries' strategic objectives.

Maintain knowledge of trends in library services, assessment, technology, and information literacy and lead discussions on those that would further the library's strategic goals.

Interact with University faculty, administration, staff and student support services (Center for Teaching and Learning, Information Technology, student success units, student affairs).

Serve as liaison to selected academic departments, providing consultation on library resources for the discipline and information literacy instruction.

Some evening and occasional weekend hours required.

Serve on university and library committees as appropriate.

Pursue personal professional development; contribute to the profession through scholarship and service to library organizations.

Additional Information:

For questions about the position contact: Judy Larson, Dean of University Library and Archives.

Our Lady of the Lake University seeks to attract, develop and retain the highest quality faculty, staff and administrators. The University is committed to diversity and strongly encourages applications from women and minorities. Equal Opportunity Employer.

Employment with Our Lady of the Lake University is contingent upon the applicant undergoing a background investigation.

Our Lady of the Lake University uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

Required Knowledge, Skills and Abilities:

• In-depth of library public services and information literacy.

• Ability to work effectively and collegially with a diverse population of faculty, students, and staff.

• Demonstrated oral communication skills with the ability to be an effective, active listener, and facilitator.

• Excellent written communication skills and organizational skills including the preparation of reports, analysis of data, dissemination of policies and procedures, and communication with various constituencies on and off campus.

• Proven record of working collaboratively within an academic community.

• Familiarity with Association of College Research Libraries Framework for Information Literacy.

• Proficient in library technology, productivity, course management systems, and instructional software.

• Experience with serving an online student population.

• Ability to think creatively and to demonstrate creative problem solving.

• Must be able to respect, support, and contribute to the University's mission and strategic plan.

• Experience with strategic marketing and event planning.

• Model behaviors consistent with University's Core Values: Trust, Integrity, Community and Service.

• Maintain an awareness of current trends, products and services, for delivering information literacy instruction and user services.

Preferred Skills:

Experience with managing budgets.

Model team behavior; foster and maintain collaborative and collegial relationships with all Our Lady of the Lake University employees in a constructive, tactful and professional manner; be proactive in resolving problems and conflict.

Lead discussions about new service models including combining and/or creating service points within the library and with other University departments.


Required qualifications:

  • Multiple Listing Service or equivalent from American Library Association-accredited program.

  • Three years supervisory experience in an academic library.

  • Relevant experience in the management of instruction and/or user (public) services,

  • Record of scholarship or other professional activity.

  • Minimum three (3) years successful experience in public services or instruction in an academic library as a department or division head.

  • Leadership, planning and assessment abilities.

  • Excellent organizational, interpersonal, and oral and written communication skills; ability to concurrently

  • manage multiple projects.

  • Knowledge of current issues and trends in higher education and academic libraries including technological

  • developments.

  • Record of scholarship or professional activity in library and related organizations.

  • Demonstrated experience in human resource management, budget management, policy development,

  • assessment, project management, library systems, and collection development is required.

Preferred Qualifications:

  • Second advanced degree.

  • Five or more years of supervisory experience in an academic library.

  • Experience in an academic library, preferably in the public services or instruction sectors. Experience working with diverse populations of students, faculty, staff, and the community. Demonstrated oral communication skills with the ability to be an effective, active listener, and facilitator.

  • Relevant experience in assessment and evaluation of services for continuous improvement.

  • Experience in strategic planning, setting key performance indicators, and assessment of outcomes.

  • Experience developing, implementing, and managing budgets.

  • Ability to work collaboratively with library colleagues, faculty, staff, and students to build teams to set and accomplish strategic goals.

  • Proven record of success in administering and managing projects, including ability to evaluate and communicate project value.

  • Experience providing circulation, reserve, and/or interlibrary loan services in an academic environment.

  • Ability to work effectively and collegially with a diverse population of faculty, students, and staff.

  • Knowledge of change management models and user experience (usability of digital interfaces and physical spaces).

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Master's Degree

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Assistant/associate Dean For Instruction & User Services Located At Tx, San Antonio - Job Post By: Our Lady Of The Lake University

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