CUSTOMER SUPPORT/CLIENT CARE

Business is booming! Join Leader Home Centers team of experts and enjoy a greater work-life-balance with consistent scheduling and seasonal overtime. We offer a competitive benefits package including paid vacation and holidays, employee purchase discounts, health insurance and more. Seeking great Customer Service oriented individuals to join our team to learn our business and grow with us. Opportunities for advancement.


Customer Service Representative Job Duties:



  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.

  • Opens customer accounts by recording account information.

  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

  • Maintains customer records by updating account information.

  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.


Full Time Benefits


Paid Holidays


Paid Vacation Time


Medical Coverage


Profit Sharing


Retirement Plan, 401K with company match


Employee Purchase Program


Discounted Memberships


Tickets at Work program


EOE?


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Customer Support/client Care Located At Ma, Greenfield - Job Post By: Leader Home Center






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