MANAGER, CUSTOMER SOLUTIONS

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager in Customer & Operations for our Management Consulting practice.

Responsibilities:

  • Lead key client work streams and project delivery activities in Sales Effectiveness and Transformation
  • Help execute transformational projects related to sales force effectiveness, sales process improvement, change management, global sales revenue enhancement
  • Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging our approaches in Sales Effectiveness and Transformation
  • Participate in continual development and publication of thought leadership and service offerings
  • Help with proposal development/business development activities by leveraging existing relationships with C-level executives

Qualifications:

  • A minimum of five years of management consulting experience (including Big Four experience) related to sales force effectiveness, sales process improvement, change management, global sales revenue enhancement , and the SFDC (SalesForceDotCom) platform, within diverse industries
  • Bachelor’s degree in a related field from an accredited college/university; MBA preferred
  • Experience with large transformations that involve front office technology, specifically Territory Assignment, Sales Performance Management (SPM) and Sales Force Automation (SFA), including the necessary experience with SFDC platform
  • Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives, Sales Tools Enablement, Building High Performing Sales Cultures and Sales Analytics/Insights
  • Demonstrated ability to analyze and diagnose the strategy, people, process and technology root causes for client sales performance issues
  • Travel may be up to 80-100%
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.






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Manager, Customer Solutions Located At CA, Los Angeles - Job Post By: KPMG






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