SHIFT SUPERVISOR (FULL-TIME)



Position Summary






AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.



 


Position Responsibilities





  • Assists Store Manager with supervising, training and developing store personnel


  • Assumes responsibility for the store operation and commercial department  in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts


  • Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised


  • Delegates and ensures store merchandising tasks are completed in a timely manner


  • Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability


  • Ensures all company policies, and loss prevention procedures are followed


  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives


  • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)


  • Monitors cash flow, inventory and security control


  • Maintains sales productivity, store appearance and merchandising standards


  • Conducts and reviews all opening and closing procedures


  • Manages emergency situations and conduct proper emergency procedures


  • Follows proper accident procedures


  • Provides feedback regarding AutoZoner performance to the store manager


  • Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment


  • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment


  • Processes returns and effectively manages inventory


  • Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner


  • Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits


Position Requirements



  • High School diploma or equivalent


  • ASE Certified preferred


  • Demonstrates high level of integrity


  • Excellent communication and decision making skills


  • Ability to drive customer service








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    Shift Supervisor (Full-Time) Located At OK, Tulsa - Job Post By: AutoZone, Inc.






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