Trillium Health, a Federally Qualified Health Center Look-Alike, is a community health center offering access to affordable care for all, with a special focus on meeting the needs of LGBTQ people, communities of color, and underserved populations.

Nationally recognized for outstanding patient-centered care, the team at Trillium Health provides a wealth of knowledge and experience. Our expansive array of services, including testing and treatment, laboratory services, primary and specialty care, and an on-site pharmacy, makes it easier for patients and clients to receive the complete care they need, all in one place.

Our authentic commitment to diversity and inclusion is evidenced through our hiring practices, our employee programs, and our compassion for everyone we serve. Based in downtown Rochester, with satellite locations in Bath and Geneva, and MOCHA centers in Buffalo and Rochester, Trillium is deeply invested in building community. We proudly sponsor many other nonprofit organizations throughout the area and participate in a wide range of community events.

Trillium's employee-centered company culture and exceptional benefits have contributed to impressive growth in recent years, raising our staff total to more than 250. We hope you will consider joining us on this upward path and becoming a part of the Trillium Health family.

We are currently recruiting for a Certified Health Information Management Technician.

Records Management

  • Maintains paper and electronic medical records system

  • Must have knowledge of statutes governing health information management

  • Reviews records for completeness, accuracy and compliance with regulations

  • Ensures provider notes are accurate, complete, and signed off within 5 business days

  • Confers with appropriate clinic staff to ensure patient records contain most updated patient information

  • Facilitates and maintains policy and procedures for release of patient information

  • Prints/copies medical records for patients transferring from practice

  • Notes on EMR system patient transfer information, as appropriate

  • Reviews and releases medical records as needed and appropriate for referrals made by providers, as well as requests for records by authorized agencies.

  • Scans patient records sent from other providers, and captures key information for EMR from scanned documents

  • Responsible for storing PHI in a manner that protects the confidentiality of patients

  • Schedules and pull charts as needed for special audits, peer reviews and other compliance reviews.

  • Key administrator for granting staff access rights to RHIO, E-Partner, etc.

  • Maintains existing paper charts including creating, repairing and thinning charts in compliance with NYS Department of Health Regulations.

  • Processes Inactive/Expired/Deceased Electronic Health Record and/or prepares paper patient records and sends them to offsite storage facility.

  • Receive all patient forms to be filled out; fill out as much as possible, give to providers, track, and mail out in a timely manner. All forms will be scanned in electronic health system in patients charts.

  • Maintains and monitors Chart Sign In/Out process and offsite records tracking database

  • Develops Policies and Procedures

  • Supports Manager, Practice Support as required.


  • Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.

  • Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization.

  • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.

  • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.

  • Other specific duties as assigned.

  • Trillium Health offers employment to all employees & applicants. No person shall be discriminated against in employment on the basis of race, age, color, marital status, religion, creed, sex, sexual orientation, gender identity or expression, national origin or ancestry, disability, veteran status, status as a domestic violence victim, genetic condition or predisposition, or any other characteristic protected by law.

    Associates degree in a health information management program and medical terminology, Certification by the American Health Information Management Association required. Knowledge of medical office procedures, claims processing, preparing patient charts and basic computer skills.

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    Associates Degree

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    Certified Health Information Management Technician Located At Ny, Rochester - Job Post By: Trillium Health

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