The IT Director directs, plans and manages internal technology operations of Visit Seattle; directs information systems and telecommunications services; plans, coordinates, and participates in the applications support activities, systems and development activities, network and technical services activities; provides highly technical and responsible staff assistance; assists with IT budget development and control; manages special projects; and performs all other related duties.

Responsible for owning and implementing the Information Technology Roadmap in support of the strategic business direction, working closely with the business executives to align technology priorities with business goals, and managing activities of Visit Seattle’s information management systems and 3rd party providers, including business systems, managed service provider, computer network, telephone systems, voice, and data telecommunication systems and information systems support.


40% Program Coordination (25% during COVID times)
Assists with the development and implementation of goals, objectives, policies, and priorities; conducts research, analyzes data, and makes recommendation regarding administrative, organizational, CRM and operational problems; assists with the preparation and administration of the budget; maintains and monitors appropriate budgetary controls; assists with the development of information system standards; and designs and implements new and revised systems, technologies and processes to ensure effective and efficient services.

25% Supervision (0% during COVID times)
Plans for, selects, coordinates, monitors, and evaluates support staff. Serves as the liaison between various vendors, ensuring that work is done and completed on time and as needed.

15% Team Support (65% during COVID times)
Develops, organizes, supervises and assesses training programs on new and revised systems, procedures, and applications; and responds to user needs.

15% Special Projects (10% during COVID times)
Analyzes, researches, organizes and supervises technology related projects as assigned by the VP.

5% Related Activities
Performs all other related duties.

Decision-making and Problem-solving:

Researches and recommends system development priorities, resolves procedural problems; assists with formulating departmental policy and procedures; recommends new or revised standards, procedures, and policies; and uses specialized techniques in the analysis of collected data. Participates in forecasting trends and long-term planning for the department; implements long-term plans; uses non-traditional/creative approaches to problem-solving; recommends new or revised standards, policies, etc.; uses specialized techniques in analysis of data; situations are varied and frequently highly complex; and participates in decisions that have major impact on the entire office.


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Director Information Technology Located At Wa, Seattle - Job Post By: Visit Seattle

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