DIRECTOR OF DONOR ENGAGEMENT PROJECTS

General Responsibilities:

The Director of Donor Engagement Projects will report to the Senior Director of Donor Relations and Stewardship and partner with the Director of Donor Relations and Director of Stewardship to create and implement an overarching stewardship and donor engagement strategy for major donors to the Institute.

The position will involve a range of duties including, but not limited to: the development and implementation of strategic donor recognition and engagement programs for major and principal gift donors. The Director of Donor Engagement Projects will craft strategies and processes that help to secure and strengthen the long-term relationship between donors, prospects, and the Institute. Act as an integral and highly visible senior member of the Donor Relations and Stewardship (DRS) team, will partner and strategize with frontline fundraising staff across all frontline fundraising units in Resource Development - Office of Individual Giving (OIG) and Office of Philanthropic Partnerships (OPP) - as well as Campaign Office and Marketing, Communications, and Events Office to ensure the delivery of high-level, accurate, meaningful, and timely stewardship communications and engagement activities to the Institute's most generous donors.

Characteristic Duties:

• Serves as a key strategic leader with leadership and frontline fundraisers in the Office of Individual Giving, Office of Philanthropic Partnerships, and the Campaign Office to implement major and principal gift donor engagement and stewardship projects, including a combination of both broad-based and individualized donor and key volunteer recognition and engagement opportunities, including (but not limited to) events, giving societies, and eliciting donor feedback.



• Lead the design, documentation, and implementation of a systemic and integrated donor engagement strategy for the remainder of the public phase of the Campaign and beyond. The focus of the work will be the development of a donor feedback program. This may include identifying and partnering with an outside firm to develop, administer, and analyze a comprehensive post-campaign donor survey, with a particular eye toward actionable recommendations for enhancement and expansion of the existing donor relations and stewardship program.



• Analyze donor demographics and partner with Office of Philanthropic Priorities and the Office of Leadership Giving to determine how to best convene donors for regional focus groups to assess the impact of stewardship and donor recognition communication and activities. Additionally, develop a separate tool to support volunteer and staff conversations with donors to elicit feedback on a 1:1 basis.



• Oversees all activities and communications related to MIT's principal-level recognition society, the MIT Charter Society (donors of $1M+); and the leadership-level Campaign recognition society, the 77 Society (donors of $100K - $1M). Review and recommend strategies for ongoing donor recognition and engagement through the MIT Charter Society and the sunset of the 77 Society at the conclusion of the Campaign for a Better World.



• Proposes and implement opportunities to connect key volunteers, including (but not limited to) Corporation Development Committee and Campaign Leadership Council, in the engagement and recognition for leadership-level donors, as part of a broader strategy for the celebration and subsequent cultivation of these potentially transformational donors.



• In partnership with other Directors, reviews and synthesizes all donor activity to develop a holistic programmatic approach to engaging donors through all appropriate channels. Advises gift officers and other staff to ensure that every activity supports and advances the donor's philanthropic commitment to MIT. This includes reviewing all $10K gift alerts weekly; reading all contact reports; reviewing the presidential calendar as it impacts correspondence and engagement opportunities.



• In collaboration with the other Directors, review RD and institute-wide communications, with an eye toward incorporating existing communications into the proposed principal and major donor stewardship program. Will use vision and creativity to improve the development, design, and delivery of stewardship communications, which may include reports and other donor-directed pieces, such as video, etc. Will work closely with colleagues in Marketing and Communications to draw on their expertise and resources to produce communications materials of the highest quality and assure that we are meaningfully engaging donors as partners in advancing the mission of the Institute.



• Liaison to constituents outside of RD to coordinate one-off high-level donor engagement activities and assist with new and ongoing donor engagement and stewardship activities, including, but not limited to, cross- and multi-institutional initiatives.



• Provide oversight and strategic input on the creation of new and comprehensive strategies and products for the stewardship of other key Campaign initiatives and priorities.



• Review final drafts of "top donor" stewardship reports compiled/edited by DRS for donors who have made transformational gifts across the Institute.



• Will supervise work of Donor Engagement Associate.



• Responsible for effective staff management including hiring and orientation, training and development, workflow and performance management, and the development of a diverse, equitable, inclusive, and innovative work environment that promotes creativity and innovation.

Qualifications:

Bachelor's degree required. Seven or more years related experience in stewardship/donor relations, communications, or related field required. Minimum of 2 years' experience supervising staff and managing performance required. Good organizational skills and attention to detail, with an ability to prioritize and manage multiple projects accurately and within deadline. Solid written and oral communication skills. Excellent interpersonal skills; ability to engage with a diverse group of donors as well as to collaborate effectively with individuals in all levels of the organization, from front-line fundraisers to assistants to the President. Very strong writing skills are essential, as is an understanding of design and digital communications; as well as working with outside providers. Must be able to work with confidential information and to remain discreet. Should be flexible, open to new ideas, and able to function independently and as part of a team. Must have solid computer skills including proficiency with Word, Excel, and PowerPoint. Experience with fundraising Databases like Advance highly desirable. Direct experience in donor relations is strongly preferred. Knowledge of fundraising and familiarity with MIT desirable.

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Director Of Donor Engagement Projects Located At Ma, Cambridge - Job Post By: Massachusetts Institute Of Technology

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