Posted Date: Sep 2, 2021

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.



Job Summary

FLIK is looking for a highly coordinated e-commerce manager to oversee the company’s e-commerce platform. The E-commerce Manager will be the responsible for overseeing and managing the Direct to Consumer arm for FLIK Hospitality Group in its entirety, which includes but not limited to: website management, social media management, research and development, weekly financials and inventory, and marketing. They will handle management, coordination, and development for the areas outlined below and report into the Marketing Manager. This individual is an essential asset to the overall FLIK Hospitality Group brand and experience. This is an opportunity to be a part of creating a successful brand extension for FLIK into a new market and establish it as a lasting asset to FLIK. 

Key Responsibilities:

  • Adapts and prioritizes with agility, using practical multitasking skills
  • Ensure the smooth day-to-day operations of an e-commerce platform, including software integrations, merchant and retailer relationships
  • Driving the sales performance of the e-commerce platform
  • Managing and executing promotional campaigns
  • Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
  • Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
  • Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
  • Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance
  • Conduct inventory, process sales and run the financials weekly
  • Devising strategies that harness sales-related insights, prevailing standards and novel developments to encourage sales in our online store
  • Creating frameworks that transform our social media sites into highly profitable platforms
  • Creating promotional offers and checking to see that these are uploaded precisely
  • Proven ability to work in a fast-paced and quickly changing environment


Preferred Qualifications:

  • A degree in Marketing, Marketing Management, Business Administration, Information Systems or related field 
  • 3 years of experience in a similar role preferred
  • Experience developing and overseeing digital marketing strategies
  • Excellent understanding of web design and web analytics
  • Strong marketing and tech background
  • Experience managing owned media channels of social, websites, and customer communication.
  • Food service background preferred
  • Ability to tackle the demands of ever-evolving technological implements with ease.
  • Exceptional consulting and quality assurance abilities.
  • Excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.
  • Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
  • Proven ability to manage project timelines and effectively prioritize and meet a consistent flow of deliverables  
  • Exceptional organizational, problem solving and communication skills (verbal and written), professionalism, and the ability to quickly adapt to change
  • High level of attention to detail, including proven ability to manage multiple, competing priorities simultaneously
  • A creative and strategic thinker with a strong customer service orientation

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


Associates at Flik Hospitality are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 845731




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E-commerce Manager Located At Va, Mclean - Job Post By: compass Group

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