FRONT DESK AGENT, HOUSEPERSON, MAINTENANCE TECHNICIAN

Multiple Positions.
Inspiring Places, Intuitive Service, Exuberant Guests

- Director of Finance ( Must have HOA experience)



Objective / Purpose



The overall objective and purpose of the Director of Finance is to function as the hotel’s strategic financial business leader by developing and implementing hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the hotel’s target guest and property Grand Performers.  The incumbent is responsible for providing financial expertise to enable the successful implementation of the hotel service strategy and initiatives while maximizing the return on investment to the owners by creation and execution of a business plan (annual budget) that is aligned with the hotel and company’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. They are to provide inspiring and strategic leadership while directing the activities of the hotel in support of the mission, core values, standards and goals established by the company.



Areas of Responsibility (AOR)



Primary areas of responsibility include, but are not limited to the following:







  • Directs preparation of budgets, reviews budget proposals, and prepares necessary supporting documentation and justification





  • Works with the executive team to develop and maintain an accurate financial forecast



    Provides management with timely reviews of organization’s financial status and progress in its various programs and activities



    Partners with and advises the GM and other leaders on existing and evolving operating/financial issues



    Ensures that the P&L is accurate (i.e. costs are properly matched to revenue; costs are recorded in the proper accounts)



    Analyzes financial data and market trends



    Ensures appropriate corrective actions are made based on internal/external audit results



    Reviews payroll records to ensure accuracy and proper coding in line with budgeted labor



    Oversees the Labor Productivity program to prevent unnecessary use of labor



    Implements a system of appropriate controls to manage business risks



    Ensures compliance with standard operating procedures



    Oversees internal, external and regulatory audit processes



    Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability



    Communicates financial concepts in a clear, persuasive, and professional manner that drives desired behaviors



    Provide Department Heads and Managers/Supervisors training on the various financial systems



    Facilitates financial and labor critique meetings with the management team



    Assists other departments with unresolved guest billing issues and issues involving cash, credit cards, invoices, etc.



    Spot check inventory counts to ensure accuracy of inventory extension



    Research inventory discrepancies when costs deviate from budget and trends



    All other duties planned assigned, planned or un-planned



    Knowledge / Skills / Abilities (KSA)





To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.



Strategic business leader - Works strategically to devise plans in alignment with organizational goals.



Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.



Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.



Leads with courage - Provides a culture of accountability.



Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals



Ability to work with mathematical concepts such as probability and statistics



Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations



Advanced Excel skills



Knowledge of accounting software, payroll systems, spreadsheet software and word processing software



Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents



Ability to effectively present information to top management, peers and subordinates



Supervisory Responsibilities



Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.



No direct reports



Standards & Culture



Individuals must serve as a cultural ambassador by upholding and promoting our standards.



Image & Presence: Bohemian. Our team is sophisticated and purposeful in their communication and body language



50% Classical European, 35% Colorful Gypsy Lifestyle,  15% Funky California Free Spirit



Service: Intuitive. Our team inspires the guest (and Grand Performer) experience with warmth and deliberate elegance.



Greet, Undivided Attention, Enthusiastic Response, Smile, Thank You



Listen, Empathize & Apologize, Accept Responsibility, Do Something About  it, Exceed Expectations, Recover Loyalty



 



Performance: Extraordinary. Our team rises to outperform and consistently beat our best for even better.



Build loyalty to the company and not yourself



Enhance property/company perception by both community and Grand PerformersAlign yourself with the company and lead others to do the same



Collaborate effectively to accomplish goals and achieve results across departments and property locations



Actively participate in meetings and shares ideas to determine the right course of action



Foster a climate where individuals are committed to partnering and asking for help when needed



Enthusiastically share knowledge, experience and talent with others



Suggest methods for improving productivity and product quality



Prepared and punctual for all meetings



Conducts business and complete tasks according to Standard Operating Procedures



Utilize required systems, equipment and resources



Increase revenue/productivity while keeping costs within budget



Prioritize urgent/vital tasks in order to meet set deadlines



Improve professional competency and property/location performance



Accept responsibility for actions and/or inactions



Self-aware, solicit and embrace feedback



Communicate feedback openly and respectfully



Key Partnerships:



To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.



Corporate Director of Accounting



General Manager



Director of Human Resources



Minimum Qualifications



Education, License, Certifications, Experience



Bachelor’s degree in business or related experience and/or training; or equivalent - preferred



4+ years of experience in Accounting - required



2+ years of relevant work experience in similar scope and title – required



Experience within luxury brand/markets – required



Work Environment / Conditions



The work environment/conditions described herein are representative of those that an incumbent may experience.



Must be comfortable working in a shared space, with constant noise, without the use of a private office.



Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.



Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.



Physical Demands



The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.



While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.



Push, pull, and lift up to 50lbs on a weekly basis.



While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus,airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.




- Housekeeping Manager
- Housekeeping Supervisor
- Front Desk Agent
- Houseperson
- Maintenance Technician

Free Merchant Ski Pass or Cash Bonus & Discounts at Marriott and Starwood hotels!

EOE Drug Free Workplace


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Front Desk Agent, Houseperson, Maintenance Technician Located At Co, Avon - Job Post By: Beaver Creek Lodge






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