FRONT DESK AGENT, NIGHT AUDIT

Now Hiring



- Front Desk Agent



Description
Are you interested in working for the company that won No.1 Large Company in the Colorado 2019 Top Work Places Awards? Join our team at Vail Spa, managed by East West Hospitality.



We are looking for a customer service oriented Front Desk Agent for the winter season. If you have a strong attention to detail and are professional in appearance and demeanor, we would love to meet you!



Duties Include:





  • Meet and greet guests professionally and efficiently


  • Fast and efficient check-in and check-out


  • Reconcile all departures and arrivals throughout the day


  • Handle all guest requests/complaints in a professional, prompt, courteous and discreet manner


  • Be familiar with reservation policies and procedures and be capable of accurately booking reservations


  • Maintain a good working relationship with other front desk staff members and other departments such as maintenance, group sales, housekeeping, etc.


  • Be prepared to handle any emergency situation such as fire, power outage, or anything else requiring security or medical attention


  • Possess a good working knowledge of area activities and restaurants, in order to inform guests and make recommendations


  • Responsible for cleanliness of lobby and front office areas


  • Answer phones in a courteous and timely manner, taking accurate and legible messages




- Night Audit



Free Ski Pass & Onsite Parking.


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Front Desk Agent, Night Audit Located At Co, Edwards - Job Post By: Vail Spa






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