Ally's Audit Services department has an exciting opportunity for an exceptionally organized, collaborative, and results-oriented Sr. Analyst - Instructional Systems Designer / Skills Analyst. This person will join our internal audit department's Audit Methodology & Operations (AMO) - Talent Management and Communications team. This position can be located in Charlotte, NC; Detroit, MI; or Ft. Washington, PA.

The position reports to the AMO L&D Manager in Charlotte, NC. Approximately 60% of the role is focused on designing and developing training solutions and experiences; the other 40% is focused on executing the annual KSA (Knowledge & Skills Assessment). Additional responsibilities may include various other talent management administrative activities.


Instructional Systems Design - 60%

  • Responsible for the entire lifecycle of assigned learning initiatives - from needs assessment, to designing and developing effective and engaging training classes and materials.

  • Measure the impact of learning with formative and summative evaluations to assess course effectiveness and learner application.

  • Apply a systematic process (e.g. the ADDIE model) to analyze jobs, tasks, and target audience requirements.

  • Partner with internal SMEs (Subject Matter Experts) and external training vendors to design, develop, revise, & maintain formal and informal learning solutions (e.g. case studies, webinars, instructor-led classes, job aids, on-demand learning, infographics, games,).

  • Adhere to NASBA's standards for Continuing Professional Education (CPE) programs.

Skills Analysis - 40%

  • With guidance and direction from AMO L&D Manager, execute the annual Knowledge and Skills Assessment (KSA)

  • Perform preliminary analysis of the annual KSA results, including accurate results reporting

  • Project plan and collaborate with a cross-functional team to execute the assessment

  • Drive continuous enhancements and improvements opportunities; streamline and identify efficiencies

  • Meet with stakeholders and team members to provide status updates, track progress, and mitigate risks to deliver on time and within quality standards.



  • At least 3+ years of corporate L&D (Learning & Development) experience - including 2+ years of Instructional Design experience and 1+ year of skills analysis experience.

  • SUPERB time management, organization, & project management skills; adheres to timelines, and manages multiple projects in various stages of development.

  • EXCEPTIONALLY detailed oriented

  • Resourceful self-starter

  • Strong relationship management & interpersonal skills

  • Superior verbal and written communication skills

  • High level of consultation, collaboration, and problem resolution skills

  • Has collaborated with technical SMEs to transform knowledge into learning assets and solutions

  • Experience with quality-checking course materials (formatting, printing, editing, and proofreading)

  • MS PowerPoint, Word, Excel, Adobe PDF Creator (e.g. electronic Training Materials Participant Guides & interactive job aids)

  • Excellent professional presence and strong work ethic

  • Occasional travel required (15 % post-pandemic)


  • At least 5+ years of corporate L&D (Learning & Development) experience - including 4+ years of Instructional Design experience and 1+ year of skills analysis experience.

  • Have exposure to Auditing, Finance, Compliance, or Accounting environment and culture

  • Have a Bachelor's degree, equivalent, or higher in relevant field (e.g. L&D, Instructional Systems Design, Instructional Systems Technology)

  • Has successfully created case studies and/or scenario-based learning

  • Has managed training vendors

  • Experience creating graphic-novel-style training materials

  • Has executed a Knowledge and Skills Assessment

  • LMS (Learning Management System): ADP

  • Graphic Design: Photoshop

  • eLearning: Articulate's Storyline 360 (full suite), Camtasia

  • Training Reinforcement: MobileChat

  • Zoom, SharePoint, Microsoft Teams

  • Tableau/ Other Visualization Tools


    Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.


    Audit Services contributes to Ally's success by providing stakeholders with timely, relevant and objective enterprise-level perspectives and assurance regarding the effectiveness of governance, risk management and internal control. Audit teams are organized to support Ally's major business units and corporate functions and operate in accordance with the International Professional Practices Framework of the Institution of Internal Auditors (IIA).


    Ally's compensation program offers market-competitive base pay and bonus pay potential based on achieving personal and company goals. Plus, we have a flexible paid time-off program with an emphasis on work-life balance.

    Ally offers a variety of benefits to protect your health and well-being, provide financial security and balance your work-life needs including:

  • Industry-leading 401K Retirement Savings Plan including Matching and Company Contributions

  • Comprehensive wellness program with financial incentives designed to help you achieve your best health

  • Flexible health insurance options including dental and vision

  • Pre-tax Health Savings Account with generous employer contributions

  • Pre-tax dependent care and commuter benefits

  • Other work-life integration benefits including Paid Parental & Caregiver Leave, Adoption Assistance, Back-up Child & Adult/Elder Care, Child Care Discounts, Tuition Reimbursement, LifeMatters Employee Assistance Program, Weight Watchers and other employee discount programs


    We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

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    Instructional Systems Designer Located At Nc, Charlotte - Job Post By: Ally Financial Inc

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