Under the general supervision of the Public Works Operations Manager, this employee performs a variety of complex, responsible, and confidential clerical duties requiring knowledge of organizational procedures and precedents; provides clerical assistance to the Manager, Director, Building Maintenance, and Inspectors; performs other departmental related work as required. This position requires clerical skills, math skills, computer skills, public relations, and other related work.

Essential Functions of the Job: The listed examples may not include all duties performed by the person in this position. Duties may vary from time to time and are at the discretion of the Town Recorder. All requirements are subject to possible modification to reasonably accommodate an individual with a disability.

• Answers, screens, and directs incoming calls on a 3-line phone system, responds to routine questions and requests for information; routes call as appropriate.

• Provides strong Customer Service by greeting and assisting citizens with requests and concerns, responds to various types of Public Works inquiries; provides information regarding operations, services, programs, projects, and policies.

• Prepares letters, memorandums, forms, reports, and timelines that sometimes require considerable research and discretion to internal and external entities; may interact daily with Town officials, supervisors, Town staff, citizens, and external State, Local, and Federal jurisdictions

• Updates and maintains records for work management systems; jobs, maintenance, vendors, and tracking costs.

• Understands and implements Purchasing Policy; order supplies, obtains quotes, compiles bid specifications, and purchase requisitions, as required for departmental purchases.

• Maintains inventory of parts, materials, vehicles, and equipment along with helping to maintain the Preventative Maintenance Records relating to Public Works.

• Responsible for processing work orders and establishing and maintaining logs, files, and record systems for public works operations, building maintenance, and subdivision inspections.

• Provides departmental research as requested and assists in editing and reviewing reports and correspondence; updates and maintains spreadsheets.

• Assists with development, implementation and presentation of public education and public participation programs relative to storm water quality.

• Assist with maintaining inspection field records including daily/Bi-weekly reports, pictures, and memos; prepare various inspection reports, maintain all departmental files, and write correspondence as required for storm water and Inspections.

• Assist with research of department files, court/legal records, database records, hardcopy materials, internet sites, or other sources as needed.

• Assist Storm Water Inspector with preparation of Annual Storm water Repot to TDEC, in compliance with the Town of Arlington MS4 Storm water Ordinance.

• Handle sensitive information in an appropriate manner, maintain complete confidentiality as needed and manage meeting calendars.

• Monitors and maintains the department page on the Town Website

• Assists with concerns, requests and communication with contracted third party Solid Waste Vendor

• Assist other positions as needed;

• Perform such other duties as may from time to time be designated or required by the Public Works Operation Manager.

Required Knowledge and Abilities:

• Knowledge of modern office practices, procedures, and equipment;

• Knowledge of basic bookkeeping principles and record keeping principles regarding routine transactions;

• Knowledge of correct English usage, grammar, spelling, and punctuation and proofreading;

• Knowledge of the business letter and report writing techniques.

• Ability to use Microsoft Professional Office application such as Excel, Word, Power Point, Publisher,

• Ability to learn new software applications such as Dude Solutions and Mobile 311.

• Ability to perform responsible secretarial/clerical work requiring independent judgement with speed and accuracy.

• Ability to type accurately and make arithmetic calculations;

• Ability to multi-task and have a high level of attention to detail;

• Ability to exercise good judgement in evaluating situations;

• Ability to establish and maintain an effective working relationship with the public and other employees

• Ability to sit and/or stand for extended periods of time and occasional light lifting required


High School Diploma required; At least 2 years of prior clerical and/or customer service experience required. Candidate must be proficient in Microsoft Office products and have good mathematical and reasoning skills. An equivalent combination of education and relevant experience may be considered.

Work Environment:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Work is performed primarily in an office environment, but employee may be exposed to dust, weather conditions, and the hazard of moving vehicles in the Public Works shop area.

• Subject to sitting, standing, walking, bending, reaching and lifting objects.

• Physical exertion may be required to lift office supplies and other materials.

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Public Works Clerk Located At Tn, Arlington - Job Post By: City Of Arlington

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