Senior Business Membership Manager, Regional Accounts Located At Vt, Burlington - Job Post By: One Percent For The Planet

The Senior Business Membership Manager, Regional Accounts will manage a team of regional business account managers. This Regional Team, sitting within the Business Membership Team, is responsible for our mid-size regional accounts, which represent the engine of much of our network growth and impact. The role will require a combination of excellent management skills as well as an astute understanding of business account management both in order to support team effectiveness and evolution, and also to provide support for member account management by regional team.

Reporting to the Director of Business Membership, this role will have an important voice in the overall work of this team, and it’s collaboration cross functionally with the other teams that contribute to account management - most notably the Brand & Marketing and Business Systems & Innovation Teams. As a manager of ultimately up to 5-7 team members, this role will serve on our internal Management Team, and in this capacity will be an important conduit of information to and from the Leadership and People & Culture Teams. Success for this role will be determined by a set of both internal and external metrics: Internal metrics include team well-being and performance, positive and effective cross-functional relationships and work flows, and integration of communications across teams as an outcome of Management Team participation. External metrics include outstanding regional membership results, regional member satisfaction, and effective global growth programming.

Key responsibilities:

● Work with the Director of Business Membership and your team members to educate yourself on our organization, its policies, our culture as well as all the work that you will be tasked with in this role

● Provide regular support for member account outreach, answering questions, assisting with certification support and communications, providing partnership advising where needed and sharing about network opportunities

● Manage and support a growing team of regional account managers (who are based throughout the US), responsible for working directly with mid-sized and highly engaged members around the world

● As leader of the Regional Team, support those team members who facilitate regional networking for members. In particular, support the development and evolution of regional steering committees and online groups

● Coordinate regularly with the accounting & certification team to ensure successful certification and renewal communications with members annually—which may include deactivating members when needed

● Build and utilize Salesforce dashboards and reports to track external metrics from the regional program and help ensure accurate database records

● In coordination with the Director of Business Membership, continue to evolve the regional program to ensure member retention and satisfaction, while planning for rapid growth in business membership

● Work with our People & Culture Department to participate in the recruiting, interviewing, hiring, and training of new staff within your department

● Engage with our Leadership Team and other managers to support the development and implementation of new policies, best practices, cross-functional projects and professional development within your own team as well as company-wide

● Managers at 1% for the Planet will work with our People & Culture Department to prepare and execute employee evaluations


This role is a critical management role within the structure we are building to support our scaling global business member network. Passion for the work of serving direct reports in ways that enable them to be wildly successful, and demonstrated skill at working cross functionally to support collaborative team outcomes are critical components that the successful candidate will need to evidence.

1% for the Planet profile & culture:

1% for the Planet is a global organization that exists to ensure our planet and future generations thrive. We inspire businesses and individuals to support environmental nonprofits through membership and everyday actions. We make environmental giving easy and effective through partnership advising, impact storytelling and third-party certification.

Started in 2002 by Yvon Chouinard, founder of Patagonia, and Craig Mathews, founder of Blue Ribbon Flies, our members have given more than $280 million to our approved nonprofit partners to date. Today, 1% for the Planet’s global network consists of thousands of businesses, individuals and environmental nonprofits working toward a better future for all.

Look for our logo to purchase for the planet and learn more at

To apply: please send a cover letter and resume to, attention Ryan Midden, Director of People & Culture.
Location: 1% for the Planet is headquartered in beautiful Burlington, Vermont. For this position, we will also be accepting resumes for remote candidates.

Please note: Currently, no 1% for the Planet staff members are required to work in our physical office space, even Vermont-based employees. Our team is currently either working from home or working a closely monitored hybrid schedule between their home and our headquarters. Any work done at our headquarters by 1% for the Planet staff members that choose to utilize the space is closely monitored by our team to ensure safety protocols for COVID-19 are implemented, regularly updated and upheld. We will safely arrange for any Vermont-based hire to be able to use our office space, should they request it. We will also work with any candidates to discuss a remote work schedule that feels most safe to them.

1% for the Planet

Health Insurance: Regular employees scheduled to work at least 60% time or above on a regular basis may elect to participate in 1% for the Planet’s health and dental insurance plans. An eligible employee may elect single, two-person, or family coverage under the health or dental plans. 1% for the Planet pays the entire premium for both plans, and covers deductible using a provider-supported HRA plan. Effective January 1, 2020 our health insurance plan provider is Blue Cross Blue Shield of Vermont, and our specific plan is Blue Edge Business CDHP 1. Our dental insurance plan provider is Delta Dental and our specific plan is Delta Dental PPO plus Premier. COBRA: The Consolidated Omnibus Budget Reconciliation Act (COBRA) gives workers and their families who lose their health benefits the right to choose to continue group health benefits provided by their group health plan for limited periods of time under certain circumstances such as voluntary or involuntary job loss, reduction in the hours worked, transition between jobs, death, divorce, and other life events.

EAP: 1% for the Planet offers a fully covered Employee Assistance Program (EAPs) through Invest EAP. EAPs promote the health of employees and their household members by offering immediate access to free, confidential counseling for a wide range of life issues.

Retirement: Regular employees scheduled to work at least 60% time or above on a regular basis are eligible to participate in 1% for the Planet’s retirement plan starting on the first day of hire. 1% for the Planet provides up to a 6% match for all full-time employees, and a prorated match for employees working 60-99% of full-time. As part of this plan, 1% for the Planet provides employees access at no charge to a financial advisor for both retirement plan guidance and general financial planning.

Mobile Phone: 1% for the Planet provides all regular full-time employees unlimited AT&T cell phone contracts. For employees that are not AT&T users, 1% for the Planet will reimburse a fixed, monthly amount per month.

Holidays: 1% for the Planet recognizes all Federal holidays. For 2021, this amounts to 11 recognized holidays. These are annually updated in the Personnel Handbook, including those holidays that are considered floating. Non-floating holidays must be recognized on the actual holiday date.

Paid Time Off (PTO): Full-time regular employees shall accrue 25 days of PTO per year, which can be used for vacation, sick, or personal days. Employees regularly scheduled to work between 60-99% of full time will accrue pro-rated PTO; employees regularly scheduled to work less than 60% of full time will not accrue PTO. Please review the Personnel Handbook for PTO details, including when approval is needed.

Date Posted: 2021-09-01
Minimum Education: Unspecified

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