SPECIALIST, MASTER QC



Netflix is the world's leading internet entertainment service with 125 million memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Netflix members can watch as much as they want, anytime, anywhere, on Internet-connected screens.


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The Master Quality Control team is essential to providing our customers with a great experience every time they play our content because we ensure the content delivered for the service is of the highest quality. As we continue to expand globally, our role is to maintain and elevate the high quality standards for our customers while building scale in our tools and workflows.


The Master QC Specialist will be responsible for ensuring Netflix customers across the world get the highest quality experience from our content's source video and audio files. They will do this through evaluating, enforcing and evolving quality standards for Audio and Video content, building vendor relationships, providing effective training, establishing and evaluating key metrics, and reacting appropriately when business needs or priorities shift.


Responsibilities:






  • Partner with Internal and External Post Production teams to create and execute an efficient Quality Control testing plan for our Original Productions


  • Evaluate received Quality Control reports and advise on best course of action


  • Build and maintain relationships with QC vendors throughout the world


  • Partner with QC team and software engineers to innovate scalable solutions to QC workflows


  • Analyze vendor metrics to identify trends, diagnose issues and reinforce quality standards to improve the customer experience


  • Make sound, independent decisions, and know when to escalate issues


  • Advocate, understand and communicate the company's values


  • The Specialist will be based in our Los Angeles offices




Requirements:



  • 2-3 years of experience with digital post production, non-linear editing, quality control or Video over IP delivery in the Entertainment industry or related field.


  • Strong expertise and experience regarding Audio and Video file formats and computer systems.


  • Working knowledge of metadata, digital video encoding, IMF packaging, audio and video mastering.


  • Adaptability and resiliency to quick changes in priorities, technology, tools and workflow


  • Strong willingness to learn


  • Excellent verbal and written communication skills


  • Ability to provide constructive feedback around practices, tools and methods.


  • Attention to detail, organization, problem-solving, analytical and multitasking skills


  • Interest in our company's values



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    Bachelor's Degree




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    Specialist, Master Qc Located At Ca, Los Angeles - Job Post By: Netflix






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