Duties & Responsibilities:Answer phones, schedule appointments, and take paymentsData entry and management of electronic health recordsFollow-up communications with patients, family members, outside agencies & facilitiesVerify and communicate eligibility and health insurance benefitsSend and receive medical record requestsDaily appointment confirmation calls and textsFaxing, scanning and administrative tasksOrganize events, assist with marketingInventory and order suppliesFollow procedures to maintain compliance with privacy and security provisions.Other duties as assigned by supervisorRequired Qualifications:High energy and ability to multitask with strong attention to detail and organizationExceptional communication skills, friendly and compassionatePatient centered, high level of professionalism, responsibility and initiativeStrong critical thinking and problem-solving skillsAbility to make quick and safe judgement calls in stressful, demanding situationsCollaborative leadership skillsProficient computer skills, Microsoft Office and ExcelCapacity to thrive in a busy work environmentAbility to work independently and as a teamFlexible to meet demands of the businessDependable, responsible, punctual and good work attendancePreferred Qualifications:Previous reception, administrative, or office experience preferredPrevious experience in mental health preferred but not necessaryPrevious experience with scheduling appointments preferred but not necessaryEducation:High School Diploma requiredAssociate Degree preferred but not requiredJob Type:Full time position 40 hours per weekMonday, Tuesday, Wednesday & Thursday (day shift hours)7:00am to 5:30pmWork RemotelyNo
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Business Administration
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