As an Assistant Client Care Coordinator, youll be at the forefront of our mission, ensuring that every interaction reflects our commitment to professionalism, integrity, and confidentiality. Leading by example, youll foster a positive atmosphere that encourages teamwork and accountability, aligning with Foundations goals and values. Community outreach is essential, as youll develop a presence in the community through volunteering, networking, and mental health awareness initiatives.Your responsibilities will include professional and courteous client interactions, managing confidentiality, scheduling appointments, handling balance inquiries, verifying insurance benefits and ensuring timely completion of new client paperwork. Additionally, youll oversee client onboarding processes, including setting up autopay and maintaining documentation. Collaboration is key, as youll work closely with the Office coordinator, lead client care coordinator billing team and Director of Operations to enhance the client experience.Youll play a crucial role in maintaining our values and supporting our mission. Your responsibilities will involve communicating with clients and therapists, managing balances and scheduling, and providing administrative support. Youll assist therapists with documentation, billing, and client communication, ensuring a seamless experience for both clients and staff.This role requires dedication to our core values of service, support, transparency, honesty, respect, excellence, stewardship, and grace. By embodying these values and working together as a cohesive team, we can fulfill our mission of helping families thrive and make a positive impact in our community.Time Commitment and Compensation: This is a W2 position paid on an hourly basis. The schedule will be Monday-Friday 8:30-3:00, with a flexible lunch break. Not to exceed 35 hours a week. You will be eligible for two weeks paid time off and health insurance.
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Social Service
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