Key Responsibilities: Coach and support retail staff On the floor leadership and composure during a rush Clear knowledge of all products offered by VCR Effectively communicate expectations to staff Provide and promote excellent customer service at all times Participate in the interview process Participate in planning and facilitating staff meetings Facilitate weekly/monthly inventory and ordering Cash handling operations Manager on Duty on the floor when the manager is not presentSpecific Duties: Motivate team with positivity, and set the pace for speed and efficiency during shifts Take advantage of teachable moments that are presented Lead in store bar training, coffee education and be a model barista Uphold current standards and identify key areas of improvement Promote team work and excellent communication within the caf Follow disciplinary protocol outlined in the VCR Employee Handbook Can interpret and understand weekly metrics Work with the Caf Manager to ensure that all financial goals are being met Place weekly/monthly orders with vendors Manage and organize stock areas Ensure that daily side work and weekly projects are completedRequirements: Inspirational leader Thrives in a fast paced environment Supervisory experience preferred Ability to display advanced skills in leadership and communication Excellent verbal and written communication skills Well organized and detail oriented Previous cash handling experience Must be positive, approachable and have the ability to work well with a team Logical and methodical approach to problem solving Flexible with the ability to multi-task in a highly demanding and sometimes stressfulenvironment Able to give and receive constructive feedback in any given situation Available to work full-time, including some weekends and holidays CA Food Handlers certificate required Microsoft Office proficient Ability to lift 50 lbs unassisted and be able to stand for long periods at a timePay & Benefits: All employees qualify for paid sick days Mentorship and positive work environment Free coffee with each paycheck All employees receive a 30% discount on all merchandise, whole bean, beverages, and fooditemsVerve Coffee Roasters is committed to creating an accessible, supportive environment thatrecognizes and celebrates diversity as an integral component of building a trusted brand and asuccessful team. Candidates who can contribute to this mission are encouraged to apply and toidentify their strengths in this area.
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Business Administration
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