Property Management Essential FunctionsSupport the Property Manager in responding to tenant inquiries, handling day-to-day tenant communications, and ensuring prompt follow-up on questions or concerns.Build positive relationships with prospective and current tenants/owners.Support rent collection efforts by following up on outstanding balances, coordinating with tenants on payment options, and helping manage delinquency reports.Conduct regular compliance checks to ensure properties meet lease contracts and company standards. Report any findings to the Property Manager and suggest action items as needed.Assist in coordinating with vendors for property repairs and maintenance, tracking vendor performance, and ensuring timely completion of tasks.Help maintain accurate tenant records, lease files, and financial documentation. Support the property management team with additional administrative tasks as required.Oversee the timely and successful completion of maintenance requestsAssist with all financial procedures including verifying renter income, processing monthly payments, and executing default protocol.Create organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution.Identify and efficiently manage property maintenance needs, including but not limited to, parking lot sweeping, striping, snow removal, landscaping, lighting, utilities, trash service, HVAC systems service, janitorial and/or housekeeping services, etc.Maintain proper testing, maintenance and monitoring of building safety systems.Perform and report on monthly inspections at each managed property. Address any issues found, in keeping with lease contracts and company standards.Travel to assigned properties to regularly inspect properties and meet with current tenants.QualificationsTo perform this job successfully, an individual should have a strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.Must have a valid NE drivers license, a good driving record and be insurable under the company insurance program.Strong organizational and multitasking abilities.Excellent written and verbal communication skills.Proficiency in property management software (experience with Appfolio or similar platforms is a plus).Basic knowledge of property management principles, local housing laws, and tenant-landlord regulations.Team-oriented attitude with the ability to take direction and work independently.
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Business Management
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