Hiring Caf and Playground Attendant at Terra Play Center, Orlando

The Caf and Playground Attendant plays a vital role in delivering an exceptional guest experience; maintaining a safe and clean play area, checking people in for play, preparing high-quality, hand-crafted beverages, including coffee, tea, smoothies, and seasonal specialties from our selected recipes, assisting with party and membership bookings, and ensuring smooth and organized operations. This part-time role offers flexible scheduling and is perfect for someone who enjoys working in a fun, energetic, and inclusive environment.Key Responsibilities:* Guest Interaction and Customer Service:  -Greet guests warmly and provide a friendly first point of contact.  -Check in guests, process admissions, and explain membership options.  -Assist guests with inquiries about the play center, caf offerings, and services.  -Upsell memberships, caf items, and event packages to maximize customer satisfaction and revenue.* Playground Management:  -Monitor the play area to ensure safety, enforce rules, and assist children and parents as needed.  -Clean and sanitize the play equipment, surfaces, and seating areas regularly.  -Maintain a tidy and organized play environment throughout the day.* Party and Event Management:  -Assist with organizing and hosting birthday parties or special events.  -Prepare and set up party rooms with decorations, food, and supplies.  -Ensure a smooth and enjoyable experience for party guests, collaborating with parents to meet their needs.* Caf Operations:  -Prepare and serve food, snacks, and beverages, including coffee and specialty drinks.  -Maintain cleanliness and organization of the cafe, including tables, counters, and equipment.  -Handle transactions, process payments, and manage the point-of-sale system.* General Duties:  -Participate in opening and closing tasks, including cleaning, restocking, and ensuring the facility is ready for the next day.  -Work collaboratively with team members to ensure smooth daily operations.  -Attend team meetings and training sessions to maintain consistent service standards.Qualifications and Skills:-Prior experience in customer service, hospitality, or a similar role is preferred.-Basic computer skills required; POS experience is a plus.-Enthusiasm for working with children and families.-Strong communication and interpersonal skills.-Ability to upsell products and memberships effectively.-Excellent organizational and multitasking abilities in a fast-paced environment.-Basic food handling or barista experience is a plus.-Must be reliable, punctual, and a strong team player.-Must be 18 years of age or older-I9 Verification will be performed-Background check upon hirePhysical Requirements:-Ability to traverse through play space, including suspended nets, ascend & descend different levels -Move around for extended periods time.-Ability to use standard equipment related to caf service.-Ability to respond quickly in case of an emergency to ensure a safe and inclusive play experience. -Capable of lifting up to 25 lbs (e.g., chairs, light equipment).-Comfortable working in a loud, high-energy environment.Why Join Us?-Be part of an inclusive, family-friendly environment.-Flexible scheduling to fit your lifestyle.-Opportunities for growth and skill development.-Discounts on caf offerings and free access to the play center with your child(ren).                                                                     Get to know our culture and the values we strive to live by:         Fun: We create a joyful and engaging environment where children can explore, play, and learn. Our activities and facilities are designed to spark imagination and ensure every visit is filled with laughter and excitement.         Accountable: We take responsibility for providing a safe and clean space for all our visitors. Our team is committed to maintaining high standards of safety, hygiene, and customer service, ensuring a reliable and trustworthy experience.         Kids First: The well-being and happiness of children are at the heart of everything we do. We prioritize their needs, especially those with sensory complications, by offering inclusive and supportive play experiences tailored to their unique requirements.
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Hospitality

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