Key Responsibilities:Team LeadershipSupervise, train, and develop barista and cashier teamsCreate and manage staff schedulesMonitor team performance and provide coaching Foster a positive, collaborative work environmentImplement training programs for new hiresSupport cross-training initiativesOperations ManagementOversee daily coffee bar operations and service delivery Maintain clean, organized and efficient workspace Manage inventory and supply ordering Ensure proper equipment maintenance and calibrationMonitor quality control for all beverages Implement and maintain standard operating proceduresCustomer ExperienceEnsure exceptional customer service deliveryHandle customer feedback and concernsMaintain our oasis in the desert atmosphereFoster regular customer relationshipsSupport special events and promotionsMonitor and maintain service pace and quality Quality Control Maintain coffee preparation standards Conduct regular quality checksTrain staff on proper techniques Monitor product consistency Collaborate on menu developmentImplement new drink specificationsQualifications2+ years speciality coffee experience1+ years supervisory experienceAdvanced coffee preparation skillsWell-rounded leadership abilitiesExcellent customer service skillsFood safety certification required (we will provide if your certification is expired)
recblid 2pi83u51gdbxincbbi9vcur9zjw064
Restaurant & Food
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