Are you passionate about providing exceptional customer service? Do you thrive in a flexible work-from-home environment? If so, we have the perfect opportunity for you! Podhurst Associates is currently seeking a Customer Service Representative for a part-time, flexible WFH position in Huntington Station, NY.**Job Overview:**As a Customer Service Representative, you will be responsible for delivering top-notch service to our clients and customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through phone, email, and chat communication channels. This role offers the flexibility to work from home, allowing you to balance work and personal commitments.**Responsibilities:**- Respond to customer inquiries and provide timely and accurate information- Resolve customer complaints and issues in a professional and empathetic manner- Maintain customer records and update information as needed- Collaborate with team members to ensure seamless customer service delivery- Meet or exceed performance metrics related to customer satisfaction and response times**Requirements:**- High school diploma or equivalent- Proven customer service experience- Excellent communication skills, both verbal and written- Strong problem-solving abilities- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM software- Must be able to work from home with a reliable internet connectionPlease note that we comply with all applicable laws regarding hiring practices, including regulations that prohibit inquiring about criminal backgrounds during the application process.**Salary Range:**$20 to $37 per hourIf you are a customer service superstar looking for a flexible WFH opportunity, apply now to join our team at Podhurst Associates!
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Customer Service / Call Center
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