Position SummaryFallen Leaf Lodge operates from May through October. We are seeking a Seasonal Store and Kitchen/Caf Manager to oversee and coordinate our retail store and on-site kitchen/caf operations during these peak months. In this role, you will manage inventory, lead a medium-sized team of seasonal workers, and deliver an exceptional guest experienceall while enjoying the vibrant atmosphere and breathtaking surroundings.Key Responsibilities Operational ManagementOversee daily operations of the lodges store and kitchen/caf, ensuring both run efficiently and profitably throughout the season.Manage merchandise inventory and caf menu offerings, aligning with guest preferences and company standards.Handle opening and closing procedures, point-of-sale (POS) systems, and overall store/caf security.Staff Leadership & DevelopmentRecruit, train, schedule, and supervise seasonal staff, maintaining a high standard of customer service and team collaboration.Conduct onboarding and regular training sessions to ensure staff are well-versed in hospitality, food safety, and product knowledge.Foster a positive team environment, providing ongoing support and feedback.Inventory & Supply ManagementOversee and maintain appropriate inventory levels for both retail products and kitchen supplies; conduct regular stock counts.Build and manage relationships with vendors and suppliers, negotiating pricing and placing orders as needed.Monitor food cost and retail margins to inform purchasing and pricing decisions.Guest Experience & Customer ServiceCultivate a welcoming atmosphere, greeting guests warmly, responding to inquiries, and resolving issues promptly.Manage store merchandising, product displays, and caf menu presentations to maximize guest satisfaction and profitability.Food Safety & Quality ControlEnsure compliance with all health, safety, and sanitation regulations in the kitchen/caf.Maintain quality and consistency in food preparation and presentation; perform routine inspections to uphold standards.Develop and implement strategies to minimize waste and control costs without compromising quality or guest experience.Financial ManagementAssist in creating and managing budgets, sales forecasts, and financial reports for the store and caf.Monitor daily sales, reconcile cash registers, handle bank deposits, and maintain accurate financial records.Identify opportunities to optimize revenue and profitability during the operational season.Collaboration & Lodge SupportWork closely with other departments (e.g., management, marina) to ensure seamless guest experiences.Contribute to management discussions and share ideas for enhancing overall operations.Qualifications & SkillsEducation & Experience:High school diploma or equivalent required; Associate or Bachelors degree in Hospitality Management, Business, or related field a plus.35 years of retail or food & beverage management experience required; lodge, resort, or seasonal operations experience highly desirable.Technical Skills:Proficiency with POS systems and inventory management software.Basic knowledge of food safety regulations (ServSafe Manager certification or equivalent preferred).Leadership & Interpersonal Skills:Strong leadership abilities with experience in team supervision and motivation.Excellent customer service, communication, and problem-solving skills.Ability to adapt quickly in a fast-paced, seasonal environment.Other Requirements:Availability to work flexible hours, including weekends, holidays, and evenings, from May to October.Physical capability to stand for extended periods, lift moderate weights (up to 25 lbs.), and move efficiently between store and caf areas.
recblid kgymhh88mgtazdlt30clrflis2wp8b
Restaurant & Food
For more information, visit https://careers.diversityworking.com/jobs
The Largest Diversity Job Board Online.
Insert additional messaging here.
