Job Overview:We are looking for a detail-oriented and organized individual to join our team at VetVerifi as a Pet Verification Specialist. In this role, you will be responsible for verifying the accuracy of pet vaccine records, creating and managing tickets for vaccine verification requests, and cleaning up and organizing veterinary clinic information to maintain its accuracy. This position is key to supporting pet resorts, pet owners, veterinary clinics, and ensuring that pet health information is up-to-date and reliable.Key Responsibilities:Verify and cross-check pet vaccine records to ensure accuracy, completeness, and compliance with vaccination requirements of various pet resorts.Create and manage tickets for verification requests related to pet vaccine records.Coordinate with other departments or team members to escalate issues that require additional attention or intervention.Review and update veterinary contact information, ensuring all records are current..Communicate with veterinary clinics and pet owners to obtain missing or corrected information, when necessary.Ensure compliance with data privacy regulations related to sensitive pet health information.Assist with developing and improving processes for maintaining and verifying pet vaccines and health records.Qualifications:High school diploma or equivalentPrior experience in data verification, data entry, or record management in a veterinary or pet resort setting is preferred.Knowledge of pet vaccination requirements, veterinary terminology, and basic healthcare procedures for animals.Strong attention to detail and ability to identify errors or inconsistencies in records.Ability to work independently and handle sensitive information with confidentiality.Strong communication skills to interact with veterinary clinics, pet owners, pet resorts, and team members.Strong organizational and time-management skills with the ability to prioritize tasks effectively.Physical Requirements:Ability to sit or stand for extended periods while working on a computer.Work Environment:This part-time position is based at our office location in Washington, MO, with regular working hours from 8 AM to 5 PM.
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Business Administration
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