Hiring Receptionist at Superior Health and Wellness Group, Jacksonville

Superior Health and Wellness is an integrated primary and mental health practice dedicated to providing compassionate, patient-centered care. We are looking for a professional and friendly Receptionist to be the welcoming face of our practice and ensure smooth front desk operations.Job ResponsibilitiesPatient Interaction Greet and assist patients with check-in/check-out, ensuring a warm and professional experience.Appointment Scheduling Manage phone calls, emails, and online scheduling for patient appointments.Insurance & Billing Assistance Verify insurance coverage, collect co-pays, and guide patients through basic billing inquiries.Administrative Support Maintain organized records, handle correspondence, and assist with office tasks.Office Coordination Communicate with medical staff to ensure efficient workflow and patient care.Maintaining a Welcoming Environment Keep the reception area clean, organized, and comfortable for patients.RequirementsHigh school diploma or equivalent (Associates or Bachelors degree is a plus).Previous experience in a medical office or customer service role preferred.Familiarity with electronic health records (EHR) systems is a plus.Knowledge of medical terminology and insurance verification is desirable.Desired SkillsExcellent Communication Clear and professional verbal and written communication skills.Strong Organizational Abilities Ability to multitask, prioritize, and manage time efficiently.Customer Service Orientation A patient and empathetic approach to assisting patients and visitors.Tech-Savvy Comfortable using scheduling software, EHR systems, and basic office technology.Team Player Ability to collaborate with medical staff and contribute to a positive work environment.Why Join Us?Be part of a supportive and growing healthcare team that prioritizes patient well-being.Opportunities for professional growth and training in an integrated healthcare setting. Reduced-cost healthcare services at our practice.oin a compassionate and collaborative healthcare team.Performance-based incentives or holiday bonuses.
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