RESPONSIBILITIES- Welcome and assist customers in a friendly and timely manner- Answer incoming phone calls and provide information about our services- Educate customers on our printing services and provide guidance on their printing needs- Assist customers with setting up their print orders – Resize files for printing- Calculate and provide pricing for custom print jobs- Provide exceptional customer service to both in-person and phone inquiries- Operate all equipment safely and efficiently- Maintain a clean and organized work environment- Complete end-of-day and monthly closing tasks- Monitor inventory levels and communicate with management for re-ordering supplies- Serve as a back-up ro produciton in the bindery and with local deliveries- Perform any other duties as assigned by managementQUALIFICATIONS- High school diploma or equivalent is required- Proficient in Microsoft Office and Adobe Suites- Excellent phone etiquette and communication skills- Punctual, reliable, and professional- Attention to detail and accuracy- Math skills for print set-up and pricing calculations- Proactive and customer-focused mindset- Ability to work well in a team environmentCompensation includes hourly pay rate, 9 holidays, accrued sick and vacation time as well as medical, dental and vision insurance, short-term disability, group life insurance and a generous retirement plan.The work schedule is Monday to Friday from 9am to 5:30pm with a 30 minute lunch.** Preference given to folks with prior printing or graphics background.
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Business Management
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