Key ResponsibilitiesLead and support UKG Pro WFM implementations, optimizations, and upgrades.Collaborate with clients to assess workforce management needs and configure UKG solutions accordingly.Provide expert guidance on system best practices, compliance, and workforce strategies.Assist with data migration, system testing, and troubleshooting technical issues.Deliver end-user training and ongoing support to ensure successful adoption.Work closely with internal and external teams to manage project timelines and deliverables.Stay up to date on UKG Pro WFM updates and industry trends to provide innovative solutions.Preferred Qualities:Enthusiastic: Demonstrates high energy, passion, and eagerness in their work.Subject Matter Expert: Recognized as a thought leader with deep expertise in their field.Detail-oriented: Meticulously ensures every aspect of a task is completed with accuracy and precision.Qualifications3+ years of Experience implementing UKG Pro WFM or Kronos Workforce CentralWorked with a professional services company or managed all aspects of UKG Pro WFMStrong understanding of workforce management processes, scheduling, timekeeping, and labor compliance.Experience with UKG integrations, reporting, and system configurations.Excellent problem-solving skills with the ability to troubleshoot and resolve technical challenges.Strong communication and client-facing skills, with the ability to translate business needs into system solutions.Ability to manage multiple projects and deadlines in a fast-paced environment.UKG Pro WFM certification is a plus.Why Join Gosa?Work with a team of UKG experts dedicated to delivering exceptional client solutions.Flexible remote work environment.Opportunities for professional growth and development.Competitive compensation and project opportunities.
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Information Services / Technology (IT)
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