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  • Date Posted: Feb 28, 2018

Call Center Agents Positions
Tempe, AZ

Call Center Agents Positions available:

iQor is hiring Inbound/outbound Call Center Agents. Various shifts available.
This position requires you to be flexible. Shifts are rotated on a monthly basis.

-First Party Collections
-Customer Service

Responsibilities:
•     Ability to asking probing questions if necessary
•     Negotiation of payments
•     Gathering together information from all source and observations
•     Use of investigative plans
•     Expanding the use of critical thinking
•     Apply problem-solving methods
•     Organize data thoroughly
•     Use of data analysis techniques
Requirements:
•     High School diploma or G.E.D, required
•     Must have good computer skills and ability to type at least 20 wpm
•     Must have the ability to demonstrate world class customer service, explain the product and service offerings, and build rapport with the customer
•     Answer account related questions and/or offer an explanation regarding billing/invoice charges and inquiries
•     Work hours must be open and flexible, and adaptable to change
iQor is an AA/EEO employer. M/F/VETS/Disabled
Job Type: Full-time
Required experience:
•     Customer Service: Entry level
•     Collections: 1 year



Contact Information

Company: iQor
Website: https://jobs.iqor.com/job/Tempe-Agent-AZ-85280/454059300






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