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  • Date Posted: Aug 08, 2019

Investigator Level 1
New York City, NY

NYC Civilian Complaint Review Board

The Civilian Complaint Review Board (CCRB) receives and investigates approximately 5,000 complaints each year. The largest civilian oversight agency in the United States, the CCRB is an independent, non-police agency. It is empowered to investigate, make findings and recommend action on complaints against New York City police officers that allege the use of excessive Force, Abuse of authority, Discourtesy and/or Offensive language.

Investigations Unit

CCRB Investigators (Level I) are responsible for investigating civilian complaints against the NYPD alleging police misconduct. A large part of this career opportunity includes: extensive writing, interviewing witnesses and police personnel, researching, juggling competing priorities, working independently and drafting compelling closing reports.

Our investigative staff is comprised of more than 90+ investigators from various socio-economic backgrounds who speak 10+ languages, including, but not limited to: Spanish, Cantonese, Russian, French, Mandarin, Hindi, Polish, Japanese, Twi, Akan, Ukrainian and Tamil. Our team is compromised of the best and brightest Undergraduate and Graduate students from the best educational institutions nationwide.

To learn more about our Investigations Unit and employee benefits please visit our official website at www.nyc.gov/ccrb.

Tasks and Responsibilities:

*     Receive, investigate and manage a case load of civilian complaints of police misconduct related to allegations of Force, Abuse of Authority, Discourtesy and/or Offensive Language (FADO).
*     Assess whether complaints are within CCRB jurisdiction.
*     Contact and schedule complainants for informational interviews to discuss incidents in detail.
*     Analyze and interpret rules, regulations and policies as outlined in the NYPD Patrol Guide.
*     Interview witnesses from diverse socio-economic and ethnic backgrounds.
*     Schedule and interview New York City police officers, who are represented by union attorneys.
*     Research and secure confidential and sensitive documentary evidence for cases, including but not limited to medical and police reports.
*     Compose and summarize details of complainant, subject and witness interviews.
*     Create substantial narrative closing reports which concisely describe factual findings, applicable rules and reasoning employed to arrive at conclusion and forward all reports and suggested recommendations to the CCRB Board.
*     Lead field-work activity to research and gather sensitive and critical information related to pending case(s).

What Investigators receive:

*     New investigators undergo intensive orientation training and are managed by supervisors with investigative and administrative experience.
*     Investigators become knowledgeable about policing in a democratic society, police department procedures, legal principles governing search and seizure law, and the circumstances under which officers can use force.
*     Clear promotional path.
*     Challenging and meaningful responsibilities.
*     Diverse and inclusive work environment.
*     Mentor assignment and support.


A baccalaureate degree from an accredited college and a minimum 3.0 cumulative GPA.

Desirable Qualifications
*     Foreign language proficiency a plus.

Essential Skills
*     Lead objective investigations of police misconduct.
*     Proficient in MS Suite.
*     Exceptional oral and written communication skills.
*     Skillful analysis of vast amounts of detail and information while applying coherent reasoning to arrive at logical conclusions.
*     Ability to multi-task, manage competing priorities, and meet deadlines.
A collegial, flexible and adaptable approach to work is required.


New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.


We are excited to learn more about you and your interest in the CCRB. Please upload the following (4) required documents for immediate consideration. You are encouraged to scan and upload your cover letter and resume as one document, scan and upload your writing sample and college transcript as a separate document or you may scan and upload all documents at one time.

1.     Resume
2.     Cover letter (explaining your interest in our Investigation Level I role and the CCRB)
3.     Unofficial college transcript
4.     Analytical writing sample of less than 10 pages. Confidential work-related writing samples will not be accepted.

1) Apply through Employee Self Service (ESS) under Recruiting Activities
2) Search for Job ID# 399217

1) Go to www.nyc.gov/careers/search
2) Search for Job ID# 399217


In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The NYC Civilian Complaint Review Board (CCRB) is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

Contact Information

Company: The Civilian Complaint Review Board
Website: http://www.nyc.gov/careers/search

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