Hiring Director of Tutoring Sales at Rath Tutoring, Cambridge

About Rath Tutoring:VisionEducation is power. We strive to empower students worldwide to achieve their academic and exam goals.MissionThrough personalized and engaging online tutoring and mentorship programs, we instill practice as a habit to build confidence and increase academic and exam aptitude in our students.At the core of every outstanding Rath Tutoring experience is an outstanding Director of Tutoring. Our Directors of Tutoring lead our efforts to deliver exceptional value to Rath Tutorings clients and tutors.The Role:Directors of Tutoring play the critical role of developing and maintaining relationships with our clients and instructors. Their activities are focused on consultative sales, attentive program management, customer guidance and care, supervision of our tutor staff, and relationship cultivation within a broad referral-based community. Every clients test preparation program is crafted and managed by a Rath Tutoring Director of Tutoring. This is a REMOTE position.Essential Functions:Conduct several consultative sales calls per day with potential clients, typically by phone or video and occasionally in person.Make customized and student-centric program recommendations based on extensive conversations.Follow up with prospective clients conscientiously and thoughtfully.Convert recommendations into individualized tutoring programs and manage those programs to successful and highly satisfying outcomes.Actively manage several hundred one-on-one programs per year and provide a level of personalized service that consistently leads to enthusiastic word-of-mouth referrals and long-term loyalty.Make thoughtful tutor matches for each client; supervise the tutor-client relationship; provide ongoing strategic guidance and expertise related to college admission testing and preparation; resolve any program-related concerns.Develop and maintain long-term relationships with clients; strengthen relationships with tutors by providing ongoing support, evaluating performance, and offering professional development and mentoring.Conduct interviews with prospective tutors and share management responsibility for their recruitment and professional development. Work collaboratively with the national Director of Tutoring team to ensure equitable distribution of assignments to tutors.Deepen our enduring relationships with school-based and independent college counselors by consulting with them on program recommendations and providing student progress reports.Participate in public speaking events, including leading presentations at schools for parent and student audiences and at conferences for counselors.Occasional overnight travel to events.Support clients throughout the United States and internationally.The Ideal Candidate:At Rath Tutoring, our Directors of Tutoring stand out not only for what they do but also for how they think. We ask for conscientious and consistent effort to align daily actions with our ethical standards and long-term goals. We expect that a Director of Tutorings contribution will increase over time with an expanding breadth and depth of experience and expertise, more and higher-stakes responsibilities, and by assuming leadership roles.While handling the busy demands of a routine day, our Directors of Tutoring are guided by the long-view aspect of their roles. This is revealed in their client conversations, the details in their work, their decision-making, and in the way they talk about Rath Tutoring. They make a consistently positive impression on everyone they meet. They are experienced, empathetic, wise, trustworthy, sensible, fair, honest, engaged, and needed.In Return:We strive to make our Directors of Tutoring feel confident and secure, trusted, and supported. We look for hard-working team players who want to invest long-term and who will make the most of an investment in them. Directors of Tutoring are central figures at Rath Tutoring but part of a much larger full-time team that provides mentoring, strategic leadership, administrative and operational support, and cutting-edge tech tools. Directors of Tutoring are given the help and the autonomy they need to succeed.While this is a sales position, ours is not a typical sales culture. We keep the clients needs at the center of every conversation and let the appropriate recommendation emerge from there.Qualifications:Exceptional interpersonal instincts and skill, in all modes of communication and contexts.Meaningful and relevant professional experience in relationship management and sales.High comfort level with, and interest in, college admission testing subject matter.Naturally collaborative spirit internally, competitive mindset externally.Willing to embrace a challenging learning curve and open to the possibility of a long-term role.Minimum 1 year of proven sales experience, 2 years sales experience preferred.Sales experience in the education industry is preferred.Ability to work remote with cloud-based systems and participate in Google Meet/Zoom type meetings internally and externally.Knowledge about college-level coursework and admissions exams such as the SAT, ACT, and GRE exam is a plus.Undergraduate degree required.Compensation, Benefits, and Intangibles:Starting annual salary of $62,000 – $69,000 + commission, target compensation for productive directors exceeds $100,00017 PTO days in year one plus one additional day for every year served up to 23 days, with a 24th day added after ten years served.11 paid holidays per year.Medical insurance stipendDiscounted tutoring for immediate family members.Transparent, equitable environment and ethical leadership.
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Sales

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